If something good comes from something bad, then something great will come from something good! Words to ponder.
I had a leak on a job and everyone involved was upset. The way we handled the job was I personally went out to the job and soaked up the water. We apologized and got everything back to the way it was. I sent him a card and brownies to let him know that we really did not mean to make the mistake. He was very happy that we took care of this and although he was not happy that it happened, he is happy with the outcome. He trusts us and continues to be a happy client. The leak is the BAD. The nice part was that I received four more jobs from this client which is the GOOD that came from the BAD.
Last night I was thinking if the above can happen that way then if we do something GOOD then we can think that something GREAT will happen. This is the Goal of Paradigm and it happens 98 percent of the time. We go out of our way to make every experience a wonderful one. The GREAT that happens when we reach that goal is we get word of mouth referrals which is the GREAT every company is looking for. Some one told me that people don't care how much you know until they know how much you care. We care and want to thank our clients for the trust they give us each and every day. You, our clients, make Paradigm and we appreciate YOU!!!
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